Support — AI Doc Scanner

AI Doc Scanner: PDF & OCR (Android) — com.ivkeyminds.aidocscanner

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When contacting support, please include your device model, Android version, app version, and steps to reproduce the issue.

OCR not recognizing text: ensure good lighting and that the document is in focus. The app supports Latin and Cyrillic scripts.
Handwriting not recognized: handwriting recognition works best with clear, well-spaced writing. Very cursive or stylized handwriting may not be recognized accurately.
Camera not working: check that you granted camera permission in Android settings.
Document edges not detected: ensure the document contrasts with the background. Place documents on a dark surface for best results.
PDF export fails: make sure you have enough free storage space on your device.
Image to PDF not working: check that you granted storage permission to access gallery images.
App crashes or freezes: try closing and reopening the app. If the issue persists, uninstalling/reinstalling can help.
Backup/restore issues: ensure you have storage access permission and enough space for the ZIP file.

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