Support — Gijón Contigo
Gijón Contigo (iOS and Android) — com.ivkeyminds.gijoncontigo
Contact
Email: [email protected]
When contacting support, please include your device model, iOS or Android version, app version, and steps to reproduce the issue.
Quick troubleshooting
- Steps/resources not loading: check your internet connection. Some content may require a network fetch at least once to be available offline.
- Map not showing or blank: verify you have an internet connection. If you want to see your position and distances, check that location permission is allowed for the app.
- Notifications not appearing: ensure notifications are allowed for the app in system settings. Some Android devices also require disabling battery optimization for timely reminders.
- Issues with saved documents: make sure you have enough free storage space. If the problem persists, restarting the app can help.
For privacy information, see the Privacy Policy.